Distributor Support
Need help? Here's how to reach the Sensica team and get your questions answered.
Q: Can I use the text content from sensica.com?
A: Only for translations and localization. You need to create original content using the suggested templates, themes and messaging framework. Google penalizes duplicate content across domains. Use the Article Writing Guide for structure and topic briefs.
Q: How do I get my content approved?
A: The text copy doesn't need approval, it's at your discretion based on the content framework we provided.
If you wish to use some graphics or videos, different from provided on the portal, you need to upload them for approval via Assets Upload form.
Q: Can I run ads with my own creative?
A: Yes, as long as your creative follows the Brand Voice guidelines and uses approved claims only. Submit ad creative for review before launching campaigns with spend above $500/month.
Q: Where do I find product images and videos?
A: Visit the Product Assets section. Browse by product folder in the sidebar and download what you need. All assets are official and approved for partner use.
Marina Mevzos
Global Marketing Manager
Sivan Fishman, M.Sc.
VP Global Compliance